Accessibility statement


We are committed to ensuring that our website is digitally accessibility to everyone, especially people with disabilities.

We are committed to improving the user experience for everyone while ensuring we adhere to The Public Sector Bodies Accessibility Regulations 2018.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

If you have a disability and need help, AbilityNet can provide advice on making your device easier to use when you are accessing information on the web.

What are we doing?

To help us make this website a positive place for everyone, we've developed it using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities and should help make it more user friendly for everyone.

How to request content in an accessible format

  • We want to help if you need information in a different format. If you require information in an accessible format please get in touch by emailing us at with:
    • your name and email address
    • the web address (URL) of the content
    • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF


We welcome your feedback on the accessibility of this website. Please let us know if you encounter accessibility barriers on

You can email us at call us on 0207 167 6080

Compliance status

Our website is currently level AA compliant.

The Web Content Accessibility Guidelines (WCAG) is the guidance we use and defines requirements for designers and developers to improve accessibility for people with disabilities. There are three levels of conformance: Level A, Level AA, and Level AAA.

Technical information about this website’s accessibility

We are committed to making the Dental Professionals Hearings Service website accessible to everyone. This is in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

PDFs and other documents

We will ensure that all new PDF or Word documents we publish meet the required accessibility standards.

However, there are a small number of existing PDFs that are not accessible. The accessibility regulations do not require us to fix these, or other documents published before 23 September 2018, if they’re not essential to providing our services. When we review and update these documents we will ensure they are made accessible.

Videos and audio content

All videos and audio we publish meet accessibility standards and will include subtitles. This accessibility statement was prepared and published in June 2022